Last Updated: October 8, 2026
Welcome to Nesarix.
These Terms of Service govern your use of the Nesarix website at https://nesarix.com and your interactions with our AI-powered receptionist services.
Nesarix provides AI-powered telephone answering, customer inquiry handling, appointment scheduling, and related business communication solutions.
By accessing or using our website or services, you agree to these Terms of Service. If you do not agree, please do not use our services.
Additional terms, including pricing, billing, service limitations, and cancellation conditions, may be established in a separate agreement with each business customer.
Nesarix provides AI-powered virtual receptionist services designed to help businesses manage incoming telephone calls, respond to customer inquiries, collect caller information, schedule appointments, and perform other approved communication tasks.
Our services use artificial intelligence and third-party technology providers to deliver automated responses and business communication solutions.
While Nesarix strives to provide reliable and accurate services, AI-generated responses may occasionally contain errors or misunderstand caller requests.
Nesarix does not guarantee that every call, appointment, or customer interaction will be handled without error.
Business customers are responsible for reviewing their AI receptionist configuration, maintaining accurate business information, and overseeing important customer communications.
Businesses using Nesarix services are responsible for providing accurate and up-to-date information about their business, including operating hours, services offered, appointment availability, contact information, and customer policies.
Customers agree to use Nesarix services only for lawful business purposes and must not use the services to engage in fraudulent, misleading, abusive, or otherwise illegal activities.
Business customers are responsible for obtaining any legally required consent from callers, including consent related to AI-assisted communications, call recording, and the collection or processing of personal information.
Customers are also responsible for reviewing appointment bookings, customer messages, and other information generated or collected through the service to ensure accuracy and appropriate follow-up.
Nesarix reserves the right to suspend or terminate services if a customer violates these Terms of Service or uses the platform in a manner that creates legal, security, or operational risks.
Pricing for Nesarix services may include a one-time setup fee, recurring subscription fees, and additional usage-based charges, depending on the service plan selected.
All applicable fees, included usage allowances, billing schedules, and additional charges will be disclosed to business customers before they purchase or activate a paid service.
Recurring subscriptions will be billed according to the terms agreed upon at signup or in a separate service agreement.
By enrolling in a recurring subscription, customers authorize the applicable recurring charges until the subscription is canceled in accordance with the agreed terms.
Customers are responsible for maintaining valid payment information and paying all applicable fees when due.
Nesarix reserves the right to modify its pricing for future billing periods, subject to applicable law and advance notice where required.
Any refunds, cancellations, or billing adjustments will be governed by the terms disclosed at purchase or in the applicable service agreement.
Business customers may request cancellation of their Nesarix subscription by following the cancellation procedure provided at signup or contacting Nesarix through its designated support channel.
Unless otherwise stated in the applicable service agreement, cancellation will take effect at the end of the current paid billing period. Customers will retain access to their services until that period ends, provided their account remains in good standing.
Cancellation prevents future subscription renewals but does not automatically entitle customers to refunds for previously paid fees, setup charges, or unused portions of a billing period.
Any refund rights disclosed at purchase or required by applicable law will remain in effect.
Nesarix may suspend or terminate services for nonpayment, violations of these Terms, unlawful use, or activities that threaten the security or operation of the service.
Customers are responsible for making alternative arrangements for their business telephone calls and appointments before their Nesarix service ends.
Upon termination, access to service features and associated information may be discontinued, subject to applicable data retention obligations and the Nesarix Privacy Policy.
Nesarix strives to provide reliable AI-powered receptionist services, including automated call answering and appointment scheduling.
However, uninterrupted or error-free service cannot be guaranteed. Temporary interruptions may occur due to internet connectivity issues, telecommunications outages, software maintenance, third-party provider disruptions, or circumstances beyond our reasonable control.
AI-powered systems may occasionally misunderstand callers, provide incomplete responses, or experience difficulties processing certain requests.
Nesarix does not guarantee specific business results, including increased revenue, customer acquisition, appointment bookings, or lead conversion rates.
Customers are encouraged to maintain appropriate backup communication procedures for important or time-sensitive calls.
Nesarix may update, modify, or improve service features as technology and business requirements evolve. Material changes affecting paid services will be communicated when appropriate.
Nesarix may collect and process information necessary to provide its AI-powered receptionist services, including business contact information, caller details, appointment information, and service-related communications.
Nesarix uses third-party technology providers to support call handling, appointment scheduling, notifications, and other service functions.
Business customers are responsible for ensuring that their use of Nesarix complies with applicable privacy and data protection laws, including providing required notices and obtaining appropriate consent.
Nesarix takes reasonable measures to protect information processed through its services. However, no internet-based or electronic system can be guaranteed to be completely secure.
Information collected through Nesarix services will be handled in accordance with our Privacy Policy, available at https://nesarix.com/privacy-policy.
Customers should not configure Nesarix to collect sensitive personal information unless appropriate safeguards and necessary agreements have been established.
To the fullest extent permitted by applicable law, Nesarix and its owners, employees, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of, or inability to use, our services.
Such damages may include lost profits, lost business opportunities, missed appointments, lost customer inquiries, or interruptions to business operations.
To the fullest extent permitted by applicable law, Nesarix's total liability for claims arising from its paid services will not exceed the total amount paid by the affected customer to Nesarix during the three months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
Customers acknowledge that AI-powered receptionist services are intended to assist business operations and are not a substitute for appropriate human oversight or emergency response systems.
These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of New York, United States, without regard to its conflict-of-law principles.
If a dispute arises regarding Nesarix services, customers are encouraged to contact Nesarix first so that both parties can attempt to resolve the matter informally and in good faith.
If a dispute cannot be resolved informally, it may be brought before a court of competent jurisdiction, subject to applicable law.
Nothing in these Terms limits any rights or remedies that cannot legally be waived.
Nesarix reserves the right to update or modify these Terms of Service periodically to reflect changes in our services, business practices, or applicable laws.
When changes are made, the updated Terms will be posted on our website with a revised "Last Updated" date.
For material changes affecting existing customers, Nesarix will provide notice when required by applicable law.
Continued use of our services after updated Terms become effective constitutes acceptance of those changes to the extent permitted by applicable law.
If you have any questions or concerns regarding these Terms of Service or Nesarix services, please contact us using the information below.
Nesarix
Email: support@nesarix.com
Phone: 877-595-8234
Website: https://nesarix.com
We encourage customers to contact us with any questions regarding their service, billing, or account responsibilities.